2024 Legal Industry Trends Report

In this report, you’ll learn about legal professionals' views on artificial intelligence (AI) and generative AI (GAI), how lawyers track their time and bill for services, how offering billing convenience impacts revenue, and the roadblocks encountered by law firms exploring new technologies.

The survey reveals a dynamic shift in attitudes toward technology, with a genuine curiosity about the possibilities offered by AI and GAI tempered by concerns about ethical compliance. Discover how law firms have embraced emerging technologies and navigated the challenges associated with adopting these innovations. Plus, gain valuable insights into the benefits of outsourcing legal billing solutions, technologies, and services.

Key insights of the report include:

• Legal professionals' perspectives on AI and GAI adoption
• Technology adoption hurdles faced by law firms
• Benefits of outsourcing legal billing solutions
• Profitability increases when law firms adopt legal online payment tools and offer payment flexibility to clients
• Impact of payment flexibility on client relationships