Client Signatures
Protect your firm against potential payment disputes by adding signatures to credit card receipts. No matter how transactions are run, you can easily collect a client signature to verify the payment.
Enhanced protection for payments, in-person and online
Security
Capture client signatures for all transactions to add extra protection to each payment you run.
Communication
Use signatures to ensure you and your client have the same expectations and understanding of your fees.
Flexibility
Capture signatures in person, on a touchscreen device, or with a mouse.
How It Works
No matter where or how your client is paying, you can confirm the transaction
Adding a signature to client receipts can help you prove transaction approval and protect your firm in the unlikely event of a chargeback or payment dispute. You can also store signatures electronically to confirm payment authorization.
Tip 1
Collect client signature
Add a signature to your receipts to confirm payments—even when bills are paid online. Request signatures via email or let clients sign their receipts with either a mobile device touchscreen or a mouse.
Tip 2
Securely store signatures
Signatures are securely stored so you can always prove a payment was confirmed by your client in the event of a future payment dispute. Conveniently manage receipt settings in your LawPay account.
Tip 3
Use credit card authorization forms
Collect client signatures by including credit card authorization forms with your intake paperwork. Get one signature for every transaction run within an agreed upon and stipulated timeframe, and apply to Scheduled Payments.