LawPay Removes Payment Barriers for Puerto Rico Law Firm

The Family Business of Gonzalez & Morales Law Offices LLC

With over 23 years of experience, the attorneys and staff from Gonzalez & Morales Law Offices, located in Puerto Rico, provide legal services ranging from estate planning and wills & probate to tax consulting and contracts—with the goal of providing the most personalized legal service. As a part of achieving its mission, the firm believes in adopting the best technology solutions to not only improve its workflows and productivity but to ensure that the firm’s clients receive the best service during every step of their case. Gonzalez & Morales added LawPay to its arsenal in order to simplify the firm’s billing processes and provide clients with a diverse range of easy and convenient payment options.

We sat down with Jose Gonzalez Rivera, managing partner of Gonzalez & Morales Law Offices LLC, to discuss how LawPay has helped boost the firm’s productivity, increase the speed of client payments, and improve client service.

The Best Legal Payment Solution Arrives in Town

LawPay serves over 150,000 legal professionals throughout the U.S. and expanded into Puerto Rico to empower attorneys in the area with the most secure and efficient billing and payment processing solutions. Gonzalez Rivera is proud to be among the first law offices in Puerto Rico to adopt and deploy LawPay. “A tool like LawPay coming to Puerto Rico is super exciting,” said Gonzalez Rivera. “My colleagues are fascinated by how easy it is to use—for them and for the clients.”

A Faster Way to Get Paid

Prior to utilizing LawPay, Gonzalez & Morales Law Offices only accepted cash, check, and eCheck payments. Now, thanks to LawPay, the firm has improved its payment processes by offering debit and credit card payments from major payment providers including Visa, Mastercard, Discover, and American Express. Gonzalez Rivera appreciates how fast he now receives payments. “I did not accept credit cards for 20 years in my practice,” said Gonzalez Rivera. “Ever since I started accepting credit cards, people charge it, and they pay me faster.”

Better Value from Multiple Payment Options

Gonzalez & Morales Law Office clients appreciate the ability to pay in multiple ways. LawPay offers a wide range of payment options, such as payment links that can be attached to invoices—allowing clients to pay with a click. Additionally, firms can offer QR code payments, so clients can easily scan and pay their bills. “With LawPay, I can just email the bill, or [clients] can scan a QR code to make payments—which is so much easier,” said Gonzalez Rivera.

If clients are unable to pay on the spot. LawPay also offers Pay Later—a legal fee financing solution powered by Affirm. With this feature, law firms receive the full invoiced amount while clients pay in installments over time. For Gonzalez Rivera, this offering has been a game changer. “Maybe I have a $5,000 retainer and [the client] doesn’t have it,” said Gonzalez Rivera. “With Pay Later, that’s an option for the client.”

The best part about LawPay is that it offers all the billing and payment features in a single solution at an affordable price. Unlike other solutions, LawPay doesn’t pressure firms into costly upgrades or present hidden fees. “I wanted an affordable method of payment and something that is easy for my clients,” said Gonzales Rivera.

Improve Your Firm’s Billing and Payment Processes with LawPay

LawPay was specifically built for legal professionals and continues to serve as the #1 billing and payment solution. That’s why it's the only payment technology vetted and recommended by 50 state bars, including the ABA, and over 60 local and specialty bars. For Gonzales & Morales Law Offices, it helps eliminate time-consuming billing, improve profits, and delight clients. “With LawPay, it’s so much easier. It’s really helped my productivity,” said Gonzalez Rivera.

On average, LawPay customers enjoy three times the funds and get paid 39% faster. It’s also highly rated for its product ROI, ease of use, and quality of support, and regularly receives accolades from G2, a trusted, unbiased third-party review website, as the leader in payments. Discover how LawPay can benefit your firm.

Schedule a free demo today and see how LawPay can improve your firm’s billing and payments.