Creating Strong and Effective Client Relationships: The Art of Collaboration and Communication

Join attorney Claude Ducloux for a discussion of the most significant areas of grievances against lawyers and how practicing attorneys can manage those situations to avoid grievances. The course includes discussion of the top five problems leading to grievances against lawyers, interviewing skills to avoid misunderstandings, controlling the narrative, responding to complaints, and handling billing controversies after retention.

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Course Details:

Formats Available
Audio Recording, Video, Text
Release Date
Nov 28, 2018 - 3 pm
On Demand
Available now
Course Duration
60 minutes

Claude Ducloux

About your speaker

Claude Ducloux, LawPay's director of education, ethics and compliance, has nearly four decades of experience practicing law. Claude has earned many professional honors for his dedication to educating attorneys, including the Gene Cavin Award for Lifetime Achievement in Teaching Continuing Education.

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